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Nex
Simple Queue Service

A simple but elegant queue system designed for e-ticketing for any event or any customer service centres that would benefit from contactless operation and crowd management.

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Features

Queue Dashboard

Multi-user dashboard to show who are waiting, who has been notified, who has been served. Allows skipping of queue numbers who has not turn up after some time.

Skipped Queue

Manage a list of skipped queue numbers.

Notification

Notifies customers to return to service counter with the click of a button.

Ticketing Hours

Controls when customers can obtain e-tickets. In addition, operator can turn on and off the queue service at any time.

Customisable Messages

Admin can customise messages for e-tickets, ready-to-serve notification, status enquiry, queue closed, e-ticket expired. Can also include graphics to incorporate promotional messaging.

Contactless

Provide a safe mechanism for customer to generate tickets.

Status Enquiry

Allows customer to enquire about his/her queue status, number of parties ahead or expected wait time. Customer can choose to cancel or confirm their queue number for them to return to the service counter.

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