Project Management

iTrack

An issue tracking, requirements tracking, and information repository system that helps software teams achieve better collaboration.

Overview

Track everything from start to finish

iTrack keeps your team aligned — from bug reports to feature requests, every issue is tracked, assigned, and resolved with full visibility.

Key Features

iTrack provides the tools development teams need to stay organised and deliver quality software.

Issues evolve through a complete series of states before closure. Even resolved issues can be reopened for review when similar problems arise.

Generate management reports on issues raised and resolved, developer performance, and average response times per project.

AI assists in crafting detailed user stories, facilitating clear team communication and improving project tracking accuracy.

Easy-to-read layout showing all issues raised by system users, with status, priority, and assignment at a glance.

Search issues by multiple filters — status, assignee, priority, date range, tags, and custom fields.

Quick, informative access to the state of assigned issues. Developers see what needs attention right now.

Simple management of users, groups, roles, and their ties to your organisation's structure.

Bundled with SingPass Login support. Users authenticate securely via the SingPass mobile app.

Document and trace requirements from inception through development to delivery.

Centralised knowledge base for all project documentation, decisions, and historical context.

Use Cases

Log, prioritise, and resolve bugs with full audit trails and regression testing workflows.

Plan sprints, assign tasks, and track velocity with burndown charts and sprint retrospectives.

Track features and fixes across releases with clear deployment status and rollback plans.